Rp77's Privacy Policy

Rp77 (rp77.bio) is a trusted online gaming platform providing safe and transparent gaming services for users in Bangladesh. This Privacy Policy ("Policy") explains how rp77 collects your personal information, the purposes for which it is used, and the measures taken to keep it secure.

By using our platform, you automatically agree to this Privacy Policy. Please read it carefully before creating an account or using any of our services.

Rp77 is committed to respecting your privacy and keeping your information secure at all times. We believe transparency is the foundation of trust — which is why we are clear about what we do and do not do with your data.

Rp77 only collects information that is necessary to deliver its services. We do not collect data beyond what is required.

Directly Provided Information

Information you provide directly during registration and use:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Mobile banking account details (bKash, Nagad, Rocket)
• Identity verification documents (National ID or Passport)
• Address & Location Details

Automatically Collected Information

Information collected automatically when you use the platform:

• IP Address & Device Type
• Browser & Operating System Information
• Login Time & Session Details
• Gaming History & Transaction Records
• Cookies & Tracking Data

Rp77 uses your collected information only for defined and legitimate purposes. We process your data for the following:

• Account Management: To create, manage, and verify your account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints and resolve any issues.
• Security Assurance: To prevent fraud, scams, and illegal activities.
• Service Improvement: To improve platform performance and enhance user experience.
• Legal Obligations: To comply with applicable laws and regulations.
• Marketing (Optional): To send you relevant promotions and offers with your consent.

Rp77 does not sell your personal information to any third party. However, limited data may be shared in certain specific circumstances:

Service Providers

Minimal data may be shared with trusted third parties for payment processing, technical support, and security verification. These parties act solely on rp77's instructions and may not use your data for their own purposes.

Legal Requirements

We may be required to share information with relevant authorities in response to court orders, government investigations, or other legal obligations.

Fraud Prevention

If money laundering or any other illegal activity is suspected, relevant information may be reported to the appropriate regulatory authorities.

Rp77 employs the latest technology and methods to protect your information. Our security framework consists of the following layers:

• SSL/TLS Encryption: All communication between you and our servers is secured through 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall & DDoS Protection: Keeping servers and data protected against cyberattacks.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Limited Access: Only authorised personnel have access to data on a need-to-know basis.
• Data Backup: Regular backups are maintained to ensure the safety of your data.

Please note that no online transmission can be guaranteed 100% secure. We also encourage you to use a strong password and never share it with anyone.

Rp77 uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
• Performance Cookies: Helps identify page loading speed and errors.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Analyses user behaviour to help improve our services.

You can disable optional cookies through your browser settings. Please note that doing so may limit certain platform features.

Every registered user on rp77 has the following rights regarding their personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Data Portability: You may request a copy of the information we hold about you.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

Rp77 does not retain your information longer than necessary. Retention periods may vary depending on the type of data:

Once the specified retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.

Rp77 strictly prohibits registration and use of the platform by anyone under the age of 18. We do not knowingly collect or process data from minors.

• Age verification is mandatory at the time of registration.
• Any account suspected of belonging to a minor is suspended immediately.
• If a minor is found to have registered using false information, all associated data will be permanently deleted.
• If a parent or guardian becomes aware that their child has an account, please contact us immediately.

Rp77 reserves the right to update this Privacy Policy as needed. Any changes will be reflected on this page with a revised date. For significant updates, a notification may be sent to your registered mobile number or email address.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page from time to time.

For any questions, requests, or complaints regarding our Privacy Policy, please contact us. Our dedicated privacy team will get back to you.

• Email: [email protected]
• Support: Platform Live Chat (available 24/7)
• Response Time: Within a maximum of 3 business days